Term and Conditions

Last Updated: [Insert Date]

Welcome to ECCO Footwear Gallery US (footweargalleryus.com). These Terms and Conditions govern your use of our website and purchases of our premium footwear products. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you a limited, non-exclusive license to access and make personal use of our website. This license does not include any resale or commercial use.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of ECCO Footwear Gallery US or its licensors and is protected by international copyright laws. The ECCO brand and all product names are trademarks of their respective owners.

1.3 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Reproduce, duplicate, copy, or exploit any content without express written permission
• Use any data mining, robots, or similar data gathering tools
• Interfere with the website’s security features

2. Product Information

2.1 Product Descriptions

We strive to accurately display our products, including:

• Activity footwear
• Ankle boots
• Flat shoes
• Golf shoes (spiked and spikeless)
• Men’s footwear
• Mountaineering and trekking boots
• Mules
• Running shoes
• Sandals
• Sneakers & skate shoes
• Sport footwear

However, we cannot guarantee that your monitor’s display will be perfectly accurate. All products are subject to availability.

2.2 Technical Specifications

Our footwear is designed with premium materials and advanced technologies for:

• Optimal comfort and support
• Durability in various conditions
• Specialized performance (e.g., golf spikes, trekking support)

3. Orders and Payments

3.1 Order Process

When you place an order:

• You will receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• We reserve the right to refuse or cancel any order for any reason

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Taxes

All prices are in USD. We reserve the right to adjust prices at any time. You are responsible for any applicable sales taxes or customs duties.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95) via DHL or FedEx – Delivery within 10-15 business days after shipment
• Free Shipping via EMS (for orders over $50) – Delivery within 15-25 business days after shipment

Delivery times are estimates and may vary. We ship worldwide except to some Asian countries and remote areas.

4.2 Delivery Issues

If your package is lost or damaged in transit, contact us immediately at [email protected] with your order details.

5. Returns and Exchanges

5.1 Return Policy

You may return or exchange items within 15 days of delivery, provided:

• Items are unused and in original condition with all tags attached
• Items are in original packaging
• You have proof of purchase

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Spiked golf shoes (due to wear patterns on spikes)
• Custom-fitted mountaineering and trekking boots
• Any footwear showing signs of wear or outdoor use

5.3 Return Process

1. Contact us within 15 days of receiving your order
2. Wait for approval and RMA number (within 2 business days)
3. Package items securely with RMA number visible
4. Ship to our returns center (address provided with RMA)

5.4 Refunds

After we receive and inspect your return:

• Refunds are processed within 3-5 business days
• Original shipping fees are non-refundable unless due to our error
• You’ll receive email confirmation when processed

6. Customer Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

6.2 Accurate Information

You must provide accurate, complete registration and payment information. Notify us immediately of any changes.

6.3 Prohibited Purchases

You agree not to purchase products for resale or commercial purposes without our prior written consent.

7. Limitation of Liability

ECCO Footwear Gallery US shall not be liable for:

• Any indirect, incidental, or consequential damages
• Errors in product descriptions or pricing
• Delivery delays beyond our reasonable control
• Improper use or care of our products

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use constitutes acceptance of the modified Terms.

11. Contact Information

For questions about these Terms:

ECCO Footwear Gallery US
734 Oliver Street
Fort Worth, TX 76107
United States
Email: [email protected]